User & Computer
Support & Maintenance
Make sure you have no worries with your computer. We offer a wide variety of IT Support. Our Qualified staff have you protected and covered with confidence!
Yes we can help you when things are broken - click the Request Support button above.
BUT there is a better way, Lets be PRO-ACTIVE
(Do you remember your Mum telling you"Prevention is better than Cure!)
Check out Our PRO-ACTIVE Maitenance & Support Plans
What are our Pro Active Maintenance & Support Plans?
Fixed Price Support and Maintenance for your technology including Computers, Printers, Network and the People on your team that use it.
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Our technical team Protect, Monitor and Update your systems (in the background) and rectify most issues without interrupting your day and work processes.
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We include Antivirus, Ransomware Protection, Anti Malware, AI based learning Endpoint Protection and Response, Managed Windows and other Software updates, Ongoing System Health Checks and Alerts
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We answer User questions and queries when things aren’t quite right.
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We provide useful user tips, tricks and topical information.
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Telephone and Remote Support, withing guaranteed response times.
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Optional Advanced Protection and Response
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Optional Automated Backup every 2 Hours (Restore 1 file or an entire system)
Our Pro Active Maintenance and Support Plans have reduced the amount of Support requests we receive by 80%, because we are always watching, and fixing things before they “BLOW UP” in your Face. We can then focus on how we can improve your systems & technology to maximise your time and investment.
How to Qualify for a Pro-Active Support & Maintenance Plan
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Use a Windows based Computer up to 6 years old
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Use your Computers connected to the Internet for Email &/or other business activity
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Work alone or in a Team up to 20 people
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Allow Installation of our Monitoring and Support tools
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Open to advice and recommendations about technology improvements
Need more Advice or have more Questions - Contact one of our Experts
Phone : 02 6382 4099 or Email: Protection@connellys.com.au
WHY choose Connelly's?
This is our ....
LOYAL
L
ACTIVE
LOCAL
COMMUNITY
LOYAL
We work with people that want to work with us
We want to work with people that want to work with us
INQUISITIVE
I
INVESTED,
&
INTERESTED
INQUISITIVE
We will ask lots of questions to understand how we can add value to your business
Interested & invested if & how we can add value
FAMILY OWNED
F
FAMILIAR
&
TOGETHER
FAMILY
Our Staff, Clients & Suppliers are family,We learn, share & grow together
We learn, share and grow together as a family
EASY
E
EASY TO WORK WITH
